AFC Fylde | Head of Ticketing & Retail | Based at Mill Farm Stadium
Do you have a passion for the football industry?
We have an excellent opportunity to join a football club with great ambition in a state-of-the-art stadium.
Role Summary
As the Head of Ticketing & Retail, you will be responsible for the entire matchday ticketing operation, from planning to execution.
Main Duties
· Set up and manage the ticketing system for all games and other events when requested
· Responsible for the optimisation of sales of all match day and season tickets
· Reconcile ticket orders for online, phone and match day payments resolving any discrepancies immediately
· Be totally responsible for the management of the Membership Program
· Work closely with supporters to ensure that their membership remains relevant and current
· Make sure all Membership Cards are delivered to the customer in a timely manner
· Organise individual lanyards or wristbands that will be given to each hospitality guests on arrival
· Arrange hospitality tickets and passes to be printed and either delivered or posted to all attendees
· Run the club shop and online store on a day-to-day basis and manage a small team of part time assistants on match days
· Ensure stock control procedures are followed
· Help reconcile shop till on a daily basis and correct any discrepancies that arise
About You
· Previous experience in the use of SeatGeek would be highly advantageous
· Good cost control & administrative procedures
· Comfortable with the use of EPOS applications
· Excellent communication skills and attention to detail
· Experience leading and managing teams
· Word and excel competency
Interested?
Apply now for immediate consideration.
Club
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